What are the main factors that influence a Retention Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Retention Representative's salary?

A Retention Representative's salary grows with experience: a Customer Retention Representative I (0-1 years)earns $39,111, a Retention Representative (1-3 years)earns $44,235, a Customer Retention Representative III (3-5 years)earns $51,287, a Customer Retention Supervisor (5+ years)earns $68,314, a Customer Retention Manager (5+ years)earns $97,670,

What are the highest paying states for a Retention Representative?

Retention Representative salary varies significantly by state. The top 3 highest paying states for Retention Representative roles are District of Columbia $46,103, California $45,928, Massachusetts $45,316. These tech hubs typically pay 10-15% above the national average.

How much do different types of Retention Representative roles make?

Salaries for Retention Representative level roles vary by specialization: Retention Manager: $93,557; Retention Specialist: $58,419; Retention Analyst: $55,853; Retention Coordinator: $53,433; Customer Service/Retention Representative, Senior: $48,420.

Retention Representative Salary in Rhode Island

How much does a Retention Representative make in Rhode Island?

As of May 18, 2021, the average salary for a Retention Representative in Rhode Island is $43,472 per year, which breaks down to an hourly rate of $21.

However, a Retention Representative's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $50,743
Majority Range (25th-75th percentile): $37,985 to $47,278
Entry-Level (10th percentile): $32,989

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Retention Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$47,278	$3,940	$909	$23
Average	$43,472	$3,623	$836	$21
25th Percentile	$37,985	$3,165	$730	$18

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Key Factors That Influence Retention Representative Salaries

A Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Retention Representative Salaries?

Experience is a primary driver of a Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $39,111
Early Career (1-2 years): $44,235
Mid-Level (2-4 years): $51,287
Senior-Level (5-8 years): $68,314
Expert (over 8 years): $97,670

Levels	Salary
Customer ... Level Retention Representative	$39,111
Retention... Level Retention Representative	$44,235
Customer ... Level Retention Representative	$51,287
Customer ... Level Retention Representative	$68,314
Customer ... Level Retention Representative	$97,670

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What Am I Worth?

How Do Retention Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Retention Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $46,103.
California: $45,928.
Massachusetts: $45,316.

District of Columbia $46,103 California $45,928 Massachusetts $45,316 Washington $45,150 New Jersey $45,133 Alaska $45,075 Connecticut $44,500 New York $44,267

Hawaii $43,522 Rhode Island $43,172 Maryland $42,935 Minnesota $42,610 Colorado $42,485 Illinois $42,443 Oregon $42,285 Delaware $42,168

New Hampshire $42,095 Virginia $41,931 Pennsylvania $41,452 Nevada $41,211 North Dakota $41,132 Michigan $41,007 Wisconsin $40,961 Vermont $40,869

Texas $40,615 Maine $40,599 Arizona $40,574 Ohio $40,544 Georgia $40,161 Indiana $39,970 Wyoming $39,932 Utah $39,874

Iowa $39,849 Kansas $39,649 Louisiana $39,591 North Carolina $39,570 Missouri $39,562 Florida $39,399 Montana $39,312 Nebraska $39,229

Kentucky $39,183 South Carolina $39,016 Tennessee $38,912 Idaho $38,871 New Mexico $38,567 Oklahoma $38,500 Alabama $38,254 South Dakota $37,842

Arkansas $37,617 West Virginia $37,496 Mississippi $37,134

Top Paying Cities for Retention Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Adamsville: $43,880
Albion: $43,151
Ashaway: $44,046

Adamsville, RI $43,880 Albion, RI $43,151 Ashaway, RI $44,046 Barrington, RI $43,151 Block Island, RI $43,817 Bradford, RI $44,017 Bristol, RI $43,109 Carolina, RI $43,659

Charlestown, RI $43,705 Chepachet, RI $43,068 Clayville, RI $43,109 Coventry, RI $43,068 West Greenwich, RI $43,039 East Greenwich, RI $43,097 Exeter, RI $44,017 Fiskeville, RI $43,151

Forestdale, RI $43,109 Foster, RI $43,039 Glendale, RI $43,039 Greene, RI $43,522 Greenville, RI $43,151 Harmony, RI $43,139 Harrisville, RI $43,068 Hope, RI $43,151

Hope Valley, RI $44,046 Hopkinton, RI $44,059 Jamestown, RI $43,618 Kenyon, RI $44,005 Little Compton, RI $43,863 Manville, RI $43,151 Mapleville, RI $43,039 Newport, RI $43,626

Middletown, RI $43,809 North Kingstown, RI $43,026 North Scituate, RI $43,139 Oakland, RI $43,080 Pascoag, RI $43,055 Pawtucket, RI $43,151 Central Falls, RI $43,151 Cumberland, RI $43,151

Lincoln, RI $43,151 Portsmouth, RI $43,451 Prudence Island, RI $43,068 Rockville, RI $44,059 Saunderstown, RI $43,642 Shannock, RI $43,992 Slatersville, RI $43,109 Slocum, RI $43,642

Tiverton, RI $43,892 Wakefield, RI $43,597 Kingston, RI $43,605 Narragansett, RI $43,613 Peace Dale, RI $43,597 Warren, RI $43,139 Warwick, RI $43,151 Westerly, RI $44,071

West Kingston, RI $43,630 West Warwick, RI $43,151 Wood River Junction, RI $44,017 Woonsocket, RI $43,109 North Smithfield, RI $43,139 Wyoming, RI $44,005 Providence, RI $43,151 Cranston, RI $43,151

North Providence, RI $43,151 East Providence, RI $43,151 Riverside, RI $43,151 Rumford, RI $43,151 Smithfield, RI $43,151 Johnston, RI $43,151

Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

$37,985

Average $43,472/year

$47,278

$3,165

Average $3,623/month

$3,940

$730

Average $836/week

$909

$18

Average $21/hour

$23

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$47,278	$3,940	$909	$23
Average	$43,472	$3,623	$836	$21
25th Percentile	$37,985	$3,165	$730	$18

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