What are the main factors that influence a Retention Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Retention Representative's salary?

A Retention Representative's salary grows with experience: a Customer Retention Representative I (0-1 years)earns $38,025, a Retention Representative (1-3 years)earns $43,006, a Customer Retention Representative III (3-5 years)earns $49,863, a Customer Retention Supervisor (5+ years)earns $66,416, a Customer Retention Manager (5+ years)earns $94,957,

What are the highest paying states for a Retention Representative?

Retention Representative salary varies significantly by state. The top 3 highest paying states for Retention Representative roles are District of Columbia $46,103, California $45,928, Massachusetts $45,316. These tech hubs typically pay 10-15% above the national average.

How much do different types of Retention Representative roles make?

Salaries for Retention Representative level roles vary by specialization: Retention Manager: $93,557; Retention Specialist: $58,419; Retention Analyst: $55,853; Retention Coordinator: $53,433; Customer Service/Retention Representative, Senior: $48,420.

Retention Representative Salary in Delaware

How much does a Retention Representative make in Delaware?

As of May 18, 2021, the average salary for a Retention Representative in Delaware is $42,264 per year, which breaks down to an hourly rate of $20.

However, a Retention Representative's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $49,334
Majority Range (25th-75th percentile): $36,929 to $45,965
Entry-Level (10th percentile): $32,072

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Retention Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,965	$3,830	$884	$22
Average	$42,264	$3,522	$813	$20
25th Percentile	$36,929	$3,077	$710	$18

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Key Factors That Influence Retention Representative Salaries

A Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Retention Representative Salaries?

Experience is a primary driver of a Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $38,025
Early Career (1-2 years): $43,006
Mid-Level (2-4 years): $49,863
Senior-Level (5-8 years): $66,416
Expert (over 8 years): $94,957

Levels	Salary
Customer ... Level Retention Representative	$38,025
Retention... Level Retention Representative	$43,006
Customer ... Level Retention Representative	$49,863
Customer ... Level Retention Representative	$66,416
Customer ... Level Retention Representative	$94,957

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What Am I Worth?

How Do Retention Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Retention Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $46,103.
California: $45,928.
Massachusetts: $45,316.

District of Columbia $46,103 California $45,928 Massachusetts $45,316 Washington $45,150 New Jersey $45,133 Alaska $45,075 Connecticut $44,500 New York $44,267

Hawaii $43,522 Rhode Island $43,172 Maryland $42,935 Minnesota $42,610 Colorado $42,485 Illinois $42,443 Oregon $42,285 Delaware $42,168

New Hampshire $42,095 Virginia $41,931 Pennsylvania $41,452 Nevada $41,211 North Dakota $41,132 Michigan $41,007 Wisconsin $40,961 Vermont $40,869

Texas $40,615 Maine $40,599 Arizona $40,574 Ohio $40,544 Georgia $40,161 Indiana $39,970 Wyoming $39,932 Utah $39,874

Iowa $39,849 Kansas $39,649 Louisiana $39,591 North Carolina $39,570 Missouri $39,562 Florida $39,399 Montana $39,312 Nebraska $39,229

Kentucky $39,183 South Carolina $39,016 Tennessee $38,912 Idaho $38,871 New Mexico $38,567 Oklahoma $38,500 Alabama $38,254 South Dakota $37,842

Arkansas $37,617 West Virginia $37,496 Mississippi $37,134

Top Paying Cities for Retention Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Lincoln: $43,642
Little Creek: $43,239
Magnolia: $43,418

Lincoln, DE $43,642 Little Creek, DE $43,239 Magnolia, DE $43,418 Milford, DE $43,642 Marydel, DE $43,076 Millsboro, DE $43,642 Millville, DE $43,934 Milton, DE $43,642

Nassau, DE $43,642 Ocean View, DE $43,934 Rehoboth Beach, DE $43,934 Seaford, DE $43,184 Selbyville, DE $43,934 Smyrna, DE $43,026 Viola, DE $43,418 Woodside, DE $43,293

Bear, DE $42,710 Newark, DE $42,726 Claymont, DE $42,760 Delaware City, DE $42,726 Hockessin, DE $42,760 Kirkwood, DE $42,726 Middletown, DE $42,939 Montchanin, DE $42,760

New Castle, DE $42,760 Odessa, DE $42,997 Port Penn, DE $42,610 Rockland, DE $42,760 Saint Georges, DE $42,726 Townsend, DE $42,935 Winterthur, DE $42,760 Lewes, DE $43,642

Wilmington, DE $42,760 Dover, DE $43,218 Dover Afb, DE $43,318 Bethany Beach, DE $43,934 Bethel, DE $43,184 Bridgeville, DE $43,642 Camden Wyoming, DE $43,264 Cheswold, DE $43,118

Clayton, DE $43,010 Dagsboro, DE $43,934 Delmar, DE $43,184 Ellendale, DE $43,642 Felton, DE $43,642 Fenwick Island, DE $43,934 Frankford, DE $43,934 Frederica, DE $43,642

Georgetown, DE $43,642 Greenwood, DE $43,642 Harbeson, DE $43,642 Harrington, DE $43,642 Hartly, DE $42,989 Houston, DE $43,642 Kenton, DE $43,010 Laurel, DE $43,184

Yorklyn, DE $42,760

Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

$36,929

Average $42,264/year

$45,965

$3,077

Average $3,522/month

$3,830

$710

Average $813/week

$884

$18

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,965	$3,830	$884	$22
Average	$42,264	$3,522	$813	$20
25th Percentile	$36,929	$3,077	$710	$18

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