What are the main factors that influence a Customer Support Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Customer Support Representative's salary?

A Customer Support Representative's salary grows with experience: a Customer Service Representative I (0-1 years)earns $40,156, a Customer Support Representative (1-3 years)earns $45,265, a Customer Service Representative III (3-5 years)earns $52,953, a Customer Service Representative IV (5-7 years)earns $59,229, a Customer Service Team Leader (7+ years)earns $66,393,

What are the highest paying states for a Customer Support Representative?

Customer Support Representative salary varies significantly by state. The top 3 highest paying states for Customer Support Representative roles are District of Columbia $48,525, California $48,341, Massachusetts $47,697. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Support Representative roles make?

Salaries for Customer Support Representative level roles vary by specialization: Technical Customer Support Representative III: $56,439; Customer Service and Support Representative IV: $56,430; Annuities Customer Service Representative: $56,404; Customer Service and Support Representative III: $50,450; Technical Customer Support Representative II: $49,638.

Customer Support Representative Salary in Rhode Island

How much does a Customer Support Representative make in Rhode Island?

As of May 18, 2021, the average salary for a Customer Support Representative in Rhode Island is $45,755 per year, which breaks down to an hourly rate of $22.

However, a Customer Support Representative's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $55,588
Majority Range (25th-75th percentile): $41,746 to $50,902
Entry-Level (10th percentile): $38,096

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Customer Support Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$50,902	$4,242	$979	$24
Average	$45,755	$3,813	$880	$22
25th Percentile	$41,746	$3,479	$803	$20

You may get higher pay by adjusting the following factors:

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Check out Customer Support Representative Job Openings in Rhode Island

CUSTOMER SUPPORT REP

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CUSTOMER SUPPORT SPECIALIST

Fidelity Investments - , RI

HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE/CALL CENTER

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Customer Service Representative (Sales and Related)

804 Technology - Lincoln, RI

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Key Factors That Influence Customer Support Representative Salaries

A Customer Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Representative Salaries?

Experience is a primary driver of a Customer Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $40,156
Early Career (1-2 years): $45,265
Mid-Level (2-4 years): $52,953
Senior-Level (5-8 years): $59,229
Expert (over 8 years): $66,393

Levels	Salary
Customer ... Level Customer Support Representative	$40,156
Customer ... Level Customer Support Representative	$45,265
Customer ... Level Customer Support Representative	$52,953
Customer ... Level Customer Support Representative	$59,229
Customer ... Level Customer Support Representative	$66,393

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What Am I Worth?

How Do Customer Support Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $48,525.
California: $48,341.
Massachusetts: $47,697.

District of Columbia $48,525 California $48,341 Massachusetts $47,697 Washington $47,521 New Jersey $47,504 Alaska $47,442 Connecticut $46,838 New York $46,592

Hawaii $45,808 Rhode Island $45,439 Maryland $45,190 Minnesota $44,848 Colorado $44,716 Illinois $44,673 Oregon $44,506 Delaware $44,383

New Hampshire $44,306 Virginia $44,133 Pennsylvania $43,629 Nevada $43,375 North Dakota $43,292 Michigan $43,160 Wisconsin $43,112 Vermont $43,016

Texas $42,749 Maine $42,731 Arizona $42,705 Ohio $42,674 Georgia $42,271 Indiana $42,069 Wyoming $42,030 Utah $41,968

Iowa $41,942 Kansas $41,732 Louisiana $41,670 North Carolina $41,648 Missouri $41,640 Florida $41,469 Montana $41,377 Nebraska $41,289

Kentucky $41,241 South Carolina $41,066 Tennessee $40,956 Idaho $40,912 New Mexico $40,592 Oklahoma $40,522 Alabama $40,264 South Dakota $39,830

Arkansas $39,593 West Virginia $39,466 Mississippi $39,085

Top Paying Cities for Customer Support Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Adamsville: $46,185
Albion: $45,418
Ashaway: $46,360

Adamsville, RI $46,185 Albion, RI $45,418 Ashaway, RI $46,360 Barrington, RI $45,418 Block Island, RI $46,119 Bradford, RI $46,329 Bristol, RI $45,374 Carolina, RI $45,952

Charlestown, RI $46,000 Chepachet, RI $45,330 Clayville, RI $45,374 Coventry, RI $45,330 West Greenwich, RI $45,299 East Greenwich, RI $45,361 Exeter, RI $46,329 Fiskeville, RI $45,418

Forestdale, RI $45,374 Foster, RI $45,299 Glendale, RI $45,299 Greene, RI $45,808 Greenville, RI $45,418 Harmony, RI $45,404 Harrisville, RI $45,330 Hope, RI $45,418

Hope Valley, RI $46,360 Hopkinton, RI $46,373 Jamestown, RI $45,908 Kenyon, RI $46,316 Little Compton, RI $46,167 Manville, RI $45,418 Mapleville, RI $45,299 Newport, RI $45,917

Middletown, RI $46,110 North Kingstown, RI $45,286 North Scituate, RI $45,404 Oakland, RI $45,343 Pascoag, RI $45,317 Pawtucket, RI $45,418 Central Falls, RI $45,418 Cumberland, RI $45,418

Lincoln, RI $45,418 Portsmouth, RI $45,733 Prudence Island, RI $45,330 Rockville, RI $46,373 Saunderstown, RI $45,935 Shannock, RI $46,303 Slatersville, RI $45,374 Slocum, RI $45,935

Tiverton, RI $46,198 Wakefield, RI $45,887 Kingston, RI $45,895 Narragansett, RI $45,904 Peace Dale, RI $45,887 Warren, RI $45,404 Warwick, RI $45,418 Westerly, RI $46,386

West Kingston, RI $45,922 West Warwick, RI $45,418 Wood River Junction, RI $46,329 Woonsocket, RI $45,374 North Smithfield, RI $45,404 Wyoming, RI $46,316 Providence, RI $45,418 Cranston, RI $45,418

North Providence, RI $45,418 East Providence, RI $45,418 Riverside, RI $45,418 Rumford, RI $45,418 Smithfield, RI $45,418 Johnston, RI $45,418

Customer Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

$41,746

Average $45,755/year

$50,902

$3,479

Average $3,813/month

$4,242

$803

Average $880/week

$979

$20

Average $22/hour

$24

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$50,902	$4,242	$979	$24
Average	$45,755	$3,813	$880	$22
25th Percentile	$41,746	$3,479	$803	$20

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