What are the main factors that influence a Customer Support Analyst's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Customer Support Analyst's salary?

A Customer Support Analyst's salary grows with experience: a Help Desk Support Specialist I (0-1 years)earns $52,273, a Help Desk Support Specialist II (1-3 years)earns $60,641, a Customer Support Analyst (3-5 years)earns $68,611, a Help Desk Support Specialist IV (5-7 years)earns $75,674, a Help Desk Supervisor (7+ years)earns $85,048,

What are the highest paying states for a Customer Support Analyst?

Customer Support Analyst salary varies significantly by state. The top 3 highest paying states for Customer Support Analyst roles are District of Columbia $75,594, California $75,307, Massachusetts $74,303. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Support Analyst roles make?

Salaries for Customer Support Analyst level roles vary by specialization: Technical Customer Support Director: $167,260; Customer Insights Analyst IV: $136,777; Technical Customer Support Manager: $111,599; Customer Insights Analyst III: $101,702; Associate Customer Support Analyst: $94,700.

Customer Support Analyst Salary in Delaware

How much does a Customer Support Analyst make in Delaware?

As of May 18, 2021, the average salary for a Customer Support Analyst in Delaware is $69,299 per year, which breaks down to an hourly rate of $33.

However, a Customer Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $91,464
Majority Range (25th-75th percentile): $63,417 to $80,901
Entry-Level (10th percentile): $58,062

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Customer Support Analyst Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$80,901	$6,742	$1,556	$39
Average	$69,299	$5,775	$1,333	$33
25th Percentile	$63,417	$5,285	$1,220	$30

You may get higher pay by adjusting the following factors:

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Check out Customer Support Analyst Job Openings in Delaware

EXISTING CUSTOMER MARKETING - STRATEGY ANALYST (C13/VP)

Citigroup - Wilmington, DE

Customer Service and Support Representative

Ursa Innovations - Christiana, DE

Service Customer Support Technician *

SMA Solar Technology AG - , DE

Sales & Customer Support

RS Components Ltd. - , DE

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Key Factors That Influence Customer Support Analyst Salaries

A Customer Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Analyst Salaries?

Experience is a primary driver of a Customer Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $52,273
Early Career (1-2 years): $60,641
Mid-Level (2-4 years): $68,611
Senior-Level (5-8 years): $75,674
Expert (over 8 years): $85,048

Levels	Salary
Help Desk... Level Customer Support Analyst	$52,273
Help Desk... Level Customer Support Analyst	$60,641
Customer ... Level Customer Support Analyst	$68,611
Help Desk... Level Customer Support Analyst	$75,674
Help Desk... Level Customer Support Analyst	$85,048

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What Am I Worth?

How Do Customer Support Analyst Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Analysts. For example, consider the average annual salaries in these key locations:

District of Columbia: $75,594.
California: $75,307.
Massachusetts: $74,303.

District of Columbia $75,594 California $75,307 Massachusetts $74,303 Washington $74,030 New Jersey $74,003 Alaska $73,907 Connecticut $72,965 New York $72,583

Hawaii $71,361 Rhode Island $70,787 Maryland $70,398 Minnesota $69,865 Colorado $69,661 Illinois $69,592 Oregon $69,333 Delaware $69,142

New Hampshire $69,022 Virginia $68,753 Pennsylvania $67,967 Nevada $67,571 North Dakota $67,442 Michigan $67,237 Wisconsin $67,162 Vermont $67,012

Texas $66,595 Maine $66,568 Arizona $66,527 Ohio $66,479 Georgia $65,851 Indiana $65,537 Wyoming $65,475 Utah $65,380

Iowa $65,339 Kansas $65,011 Louisiana $64,916 North Carolina $64,881 Missouri $64,868 Florida $64,601 Montana $64,458 Nebraska $64,322

Kentucky $64,246 South Carolina $63,973 Tennessee $63,803 Idaho $63,734 New Mexico $63,236 Oklahoma $63,127 Alabama $62,724 South Dakota $62,048

Arkansas $61,679 West Virginia $61,481 Mississippi $60,887

Top Paying Cities for Customer Support Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Lincoln: $71,559
Little Creek: $70,896
Magnolia: $71,190

Lincoln, DE $71,559 Little Creek, DE $70,896 Magnolia, DE $71,190 Milford, DE $71,559 Marydel, DE $70,630 Millsboro, DE $71,559 Millville, DE $72,037 Milton, DE $71,559

Nassau, DE $71,559 Ocean View, DE $72,037 Rehoboth Beach, DE $72,037 Seaford, DE $70,808 Selbyville, DE $72,037 Smyrna, DE $70,548 Viola, DE $71,190 Woodside, DE $70,985

Bear, DE $70,029 Newark, DE $70,057 Claymont, DE $70,111 Delaware City, DE $70,057 Hockessin, DE $70,111 Kirkwood, DE $70,057 Middletown, DE $70,405 Montchanin, DE $70,111

New Castle, DE $70,111 Odessa, DE $70,500 Port Penn, DE $69,865 Rockland, DE $70,111 Saint Georges, DE $70,057 Townsend, DE $70,398 Winterthur, DE $70,111 Lewes, DE $71,559

Wilmington, DE $70,111 Dover, DE $70,862 Dover Afb, DE $71,026 Bethany Beach, DE $72,037 Bethel, DE $70,808 Bridgeville, DE $71,559 Camden Wyoming, DE $70,937 Cheswold, DE $70,698

Clayton, DE $70,521 Dagsboro, DE $72,037 Delmar, DE $70,808 Ellendale, DE $71,559 Felton, DE $71,559 Fenwick Island, DE $72,037 Frankford, DE $72,037 Frederica, DE $71,559

Georgetown, DE $71,559 Greenwood, DE $71,559 Harbeson, DE $71,559 Harrington, DE $71,559 Hartly, DE $70,487 Houston, DE $71,559 Kenton, DE $70,521 Laurel, DE $70,808

Yorklyn, DE $70,111

Customer Support Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

$63,417

Average $69,299/year

$80,901

$5,285

Average $5,775/month

$6,742

$1,220

Average $1,333/week

$1,556

$30

Average $33/hour

$39

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$80,901	$6,742	$1,556	$39
Average	$69,299	$5,775	$1,333	$33
25th Percentile	$63,417	$5,285	$1,220	$30

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