As of May 18, 2021, the average salary for a Member Services Supervisor in the United States is $61,021 per year, which breaks down to an hourly rate of $29.
However, a Member Services Supervisor's salary can vary significantly. Here’s a look at the typical salary range:
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A Member Services Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Member Services Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Member Services Supervisor | 0-3 years | $61,021 |
| Member Services Manager | 3-5 years | $94,458 |
| Member Services Director | 5+ years | $143,760 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Member Services Supervisors. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 28.17% |
| Branch Operations | 1.25% |
| Business Model | 0.94% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Problem Solving
|
$72,615 |
19%
|
|
Leadership
|
$70,784 |
16%
|
Your level of education can impact your salary potential. While many Member Services Supervisors enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Member Services Supervisor with a High School Diploma or Technical Certificate is between $63,100 and $66,582).
Member Services Supervisor Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 20.0% |
| High School | 20.0% |
| Associates | 0.0% |
| Bachelors | 80.0% |
| Masters | 0.0% |
| Doctorate | 0.0% |
Understanding how a Member Services Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on May 18, 2021Promotions are the fastest way to increase your earnings. As a Member Services Supervisor, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Managed Care Supervisor | $85,138 | 40% |
| Member Services Manager | $94,458 | 55% |
Salaries for a Member Services Supervisor can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $73,539 in 2023 to around $73,456 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Member Services Supervisor salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
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|
| 2023 | $73,539 |
| 2024 | $74,012 |
| 2025 | $73,456 |
| 2026 |
View More
|
| 2027 |
View More
|
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A Member Services Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Supervisor earns the most in San Jose, CA, where the annual salary of a Member Services Supervisor is $76,966.
The highest pay for Member Services Supervisor is $75,571.
The lowest pay for Member Services Supervisor is $47,268.
Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
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