As of May 18, 2021, the average salary for a Collections Representative II in the United States is $43,949 per year, which breaks down to an hourly rate of $21.
However, a Collections Representative II's salary can vary significantly. Here’s a look at the typical salary range:
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A Collections Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Collections Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Collections Representative I | 0-1 years | $39,476 |
| Collections Representative II | 1-3 years | $43,949 |
| Collections Representative III | 3-5 years | $48,633 |
| Collections Supervisor | 5+ years | $67,636 |
| VP of Collections | 5+ years | $236,471 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Collections Representative IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 18.42% |
| Microsoft Office | 3.57% |
| Bankruptcy | 1.28% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Leadership
|
$47,465 |
8%
|
|
Financial Services
|
$46,586 |
6%
|
|
Accounting
|
$45,267 |
3%
|
|
Initiative
|
$45,267 |
3%
|
|
Written Communication
|
$44,828 |
2%
|
|
Time Management
|
$44,828 |
2%
|
Your level of education can impact your salary potential. While many Collections Representative IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Collections Representative II with a High School Diploma or Technical Certificate is between $44,531 and $47,456).
Collections Representative II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 5.9% |
| High School | 33.3% |
| Associates | 11.8% |
| Bachelors | 47.1% |
| Masters | 2.0% |
| Doctorate | 0.0% |
Understanding how a Collections Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on May 18, 2021For a Collections Representative II, the most direct path to higher earnings is advancing to the Collections Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $48,633 - a projected growth of 11% over your current level.
Salaries for a Collections Representative II can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $42,495 in 2023 to around $42,746 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Collections Representative II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $42,495 |
| 2024 | $43,002 |
| 2025 | $42,746 |
| 2026 |
View More
|
| 2027 |
View More
|
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A Collections Representative II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Collections Representative II earns the most in San Jose, CA, where the annual salary of a Collections Representative II is $55,433.
The highest pay for Collections Representative II is $53,092.
The lowest pay for Collections Representative II is $36,198.
Responsible for initiating calls to delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
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