Entry Level Help Desk Salary in the United States

How much does an Entry Level Help Desk make in the United States?

As of May 18, 2021, the average salary for an Entry Level Help Desk in the United States is $58,966 per year, which breaks down to an hourly rate of $28.

However, an Entry Level Help Desk's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $71,923
  • Majority Range (25th-75th percentile): $53,151 to $65,748
  • Entry-Level (10th percentile): $47,856
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View as table View as graph 25% $53,151 10% $47,856 90% $71,923 75% $65,748 $58,966 50%(Median) Didn’t find job title? Click

Entry Level Help Desk Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $65,748 $5,479 $1,264 $32
Average $58,966 $4,914 $1,134 $28
25th Percentile $53,151 $4,429 $1,022 $26
Check out Entry Level Help Desk Job Openings in the United States
Entry Level Help Desk Technician

Reynolds and Reynolds - Oakwood, OH

IT Help Desk Support

K2 Staffing, LLC - Cleveland, OH

Early Childcare Interventionist

Mosaic Pediatric Therapy - KNIGHTDALE, NC

Up Sign On Entry

Behavioral Innovations - LITTLETON, CO

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Key Factors That Influence Entry Level Help Desk Salaries

An Entry Level Help Desk's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Entry Level Help Desk Salaries?

Experience is a primary driver of an Entry Level Help Desk's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $50,861
  • Early Career (1-2 years): $59,003
  • Mid-Level (2-4 years): $66,758
  • Senior-Level (5-8 years): $73,630
  • Expert (over 8 years): $82,750
Levels Salary
Help Desk... Level Entry Level Help Desk$50,861
Entry Lev... Level Entry Level Help Desk$59,003
Help Desk... Level Entry Level Help Desk$66,758
Help Desk... Level Entry Level Help Desk$73,630
Help Desk... Level Entry Level Help Desk$82,750
$50,861 0 yr
$59,003 < 2 yrs
$66,758 2-4 yrs
$73,630 5-8 yrs
$82,750 > 8 yrs
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What Am I Worth?

Top Paying Cities for Entry Level Help Desks

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $74,374
  • San Francisco: $73,643
  • Oakland: $72,009

What Skills Can Increase an Entry Level Help Desk's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
  • Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 10.42%
Operating System 3.31%
Computer Systems 1.99%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Entry Level Help Desk's salary.
  • Insight: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 5%.
  • Collaboration: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Insight
 $63,683
8%
Leadership
 $61,914
5%
Collaboration
 $61,325
4%
Presentation
 $61,325
4%
Flexibility
 $60,735
3%
Analysis
 $60,735
3%
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How Education impacts an Entry Level Help Desk's Salary?

Your level of education can impact your salary potential. While many Entry Level Help Desks enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Entry Level Help Desk with a No Diploma is between $55,233 and $58,558).

Entry Level Help Desk Salaries by Degree Level

Typical Education for Entry Level Help Desk
Degree Level % of user with this level of education
No Diploma 1.0%
High School 28.8%
Associates 27.6%
Bachelors 39.3%
Masters 3.2%
Doctorate 0.1%
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Entry Level Help Desk Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Entry Level Help Desk's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 18, 2021
$53,151
Average $58,966/year
$65,748
$4,429
Average $4,914/month
$5,479
$1,022
Average $1,134/week
$1,264
$26
Average $28/hour
$32
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $65,748 $5,479 $1,264 $32
Average $58,966 $4,914 $1,134 $28
25th Percentile $53,151 $4,429 $1,022 $26

Salaries of jobs related to Entry Level Help Desk

Salary Trends for Entry Level Help Desk

Salaries for an Entry Level Help Desk can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $56,916 in 2023 to around $56,471 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Entry Level Help Desk salary trends, .

Average Annual Salary of Entry Level Help Desk Over Time

2022
$???
2023
$56,916
2024
$56,804
2025
$56,471
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $56,916
2024 $56,804
2025 $56,471
2026
View More
2027
View More

Most common benefits for Entry Level Help Desk

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Entry Level Help Desk

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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