End User Support Salary in the United States

How much does an End User Support make in the United States?

As of May 18, 2021, the average salary for an End User Support in the United States is $79,716 per year, which breaks down to an hourly rate of $38.

However, an End User Support's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $94,095
  • Majority Range (25th-75th percentile): $71,112 to $87,243
  • Entry-Level (10th percentile): $63,278
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View as table View as graph 25% $71,112 10% $63,278 90% $94,095 75% $87,243 $79,716 50%(Median) Didn’t find job title? Click

End User Support Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $87,243 $7,270 $1,678 $42
Average $79,716 $6,643 $1,533 $38
25th Percentile $71,112 $5,926 $1,368 $34
Check out End User Support Job Openings in the United States
Computer User Support Specialist

Client Solution Architects LLC - Mechanicsburg, OH

COMPUTER USER SUPPORT SPECIALIST

Client Solution Architects LLC - Mechanicsburg, OH

End User Computing Technician

IQVentures - Dublin, OH

End User Support Technician

Diverse Lynx - Columbus, OH

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Key Factors That Influence End User Support Salaries

An End User Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects End User Support Salaries?

Experience is a primary driver of an End User Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $67,272
  • Early Career (1-2 years): $80,803
  • Mid-Level (2-4 years): $106,677
  • Senior-Level (5-8 years): $124,050
  • Expert (over 8 years): $152,566
Levels Salary
Technical... Level End User Support$67,272
End User ... Level End User Support$80,803
Technical... Level End User Support$106,677
Technical... Level End User Support$124,050
Technical... Level End User Support$152,566
$67,272 0 yr
$80,803 < 2 yrs
$106,677 2-4 yrs
$124,050 5-8 yrs
$152,566 > 8 yrs
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What Am I Worth?

How Do End User Support Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract End User Supports. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $88,262.
  • California: $87,927.
  • Massachusetts: $86,755.

Top Paying Cities for End User Supports

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $100,546
  • San Francisco: $99,558
  • Oakland: $97,350

What Skills Can Increase an End User Support's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.87% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Computer Science (Mentioned in 2.39% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
  • Active Directory (Mentioned in 1.73% Job Postings): Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.
See More Skills
Skills Demand Percentage
Troubleshooting 9.87%
Computer Science 2.39%
Active Directory 1.73%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an End User Support's salary.
  • Agile: Can increase your salary by up to 9%.
  • API: Can increase your salary by up to 8%.
  • Business Requirements: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
Agile
 $86,891
9%
API
 $86,094
8%
Business Requirements
 $86,094
8%
Analysis
 $83,702
5%
Consulting
 $83,702
5%
Insight
 $83,702
5%
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How Education impacts an End User Support's Salary?

Your level of education can impact your salary potential. While many End User Supports enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an End User Support with a High School Diploma or Technical Certificate is between $83,139 and $87,953).

End User Support Salaries by Degree Level

Typical Education for End User Support
Degree Level % of user with this level of education
No Diploma 1.5%
High School 20.8%
Associates 20.3%
Bachelors 49.7%
Masters 7.7%
Doctorate 0.0%
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End User Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an End User Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 18, 2021
$71,112
Average $79,716/year
$87,243
$5,926
Average $6,643/month
$7,270
$1,368
Average $1,533/week
$1,678
$34
Average $38/hour
$42
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $87,243 $7,270 $1,678 $42
Average $79,716 $6,643 $1,533 $38
25th Percentile $71,112 $5,926 $1,368 $34

Salaries of jobs related to End User Support

Salary Trends for End User Support

Salaries for an End User Support can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $81,742 in 2023 to around $81,144 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of End User Support salary trends, .

Average Annual Salary of End User Support Over Time

2022
$???
2023
$81,742
2024
$81,997
2025
$81,144
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $81,742
2024 $81,997
2025 $81,144
2026
View More
2027
View More

Most common benefits for End User Support

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for End User Support

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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