Customer Associate Salary in Massachusetts

How much does a Customer Associate make in Massachusetts?

As of May 18, 2021, the average salary for a Customer Associate in Massachusetts is $41,597 per year, which breaks down to an hourly rate of $20.

However, a Customer Associate's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $48,032
Majority Range (25th-75th percentile): $37,797 to $44,965
Entry-Level (10th percentile): $34,338

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Customer Associate Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,965	$3,747	$865	$22
Average	$41,597	$3,466	$800	$20
25th Percentile	$37,797	$3,150	$727	$18

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Customer Associate Salaries

A Customer Associate's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Associate Salaries?

Experience is a primary driver of a Customer Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $41,748
Early Career (1-2 years): $47,060
Mid-Level (2-4 years): $55,053
Senior-Level (5-8 years): $61,578
Expert (over 8 years): $69,026

Levels	Salary
Customer ... Level Customer Associate	$41,748
Customer ... Level Customer Associate	$47,060
Customer ... Level Customer Associate	$55,053
Customer ... Level Customer Associate	$61,578
Customer ... Level Customer Associate	$69,026

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How Do Customer Associate Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Associates. For example, consider the average annual salaries in these key locations:

District of Columbia: $42,331.
California: $42,171.
Massachusetts: $41,609.

District of Columbia $42,331 California $42,171 Massachusetts $41,609 Washington $41,456 New Jersey $41,440 Alaska $41,387 Connecticut $40,859 New York $40,645

Hawaii $39,961 Rhode Island $39,640 Maryland $39,422 Minnesota $39,123 Colorado $39,009 Illinois $38,970 Oregon $38,825 Delaware $38,718

New Hampshire $38,651 Virginia $38,500 Pennsylvania $38,061 Nevada $37,839 North Dakota $37,766 Michigan $37,651 Wisconsin $37,609 Vermont $37,525

Texas $37,292 Maine $37,277 Arizona $37,254 Ohio $37,227 Georgia $36,875 Indiana $36,699 Wyoming $36,665 Utah $36,612

Iowa $36,589 Kansas $36,405 Louisiana $36,352 North Carolina $36,332 Missouri $36,325 Florida $36,176 Montana $36,095 Nebraska $36,019

Kentucky $35,977 South Carolina $35,824 Tennessee $35,728 Idaho $35,690 New Mexico $35,411 Oklahoma $35,350 Alabama $35,124 South Dakota $34,746

Arkansas $34,539 West Virginia $34,428 Mississippi $34,096

Top Paying Cities for Customer Associates

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $39,624
Amherst: $39,510
Barre: $39,980

Agawam, MA $39,624 Amherst, MA $39,510 Barre, MA $39,980 Belchertown, MA $39,559 Blandford, MA $39,521 Bondsville, MA $39,575 Brimfield, MA $39,498 Chester, MA $39,120

Chesterfield, MA $39,292 Chicopee, MA $39,624 Cummington, MA $39,120 Easthampton, MA $39,598 East Longmeadow, MA $39,624 East Otis, MA $39,678 Feeding Hills, MA $39,624 Gilbertville, MA $39,827

Goshen, MA $39,280 Granby, MA $39,613 Granville, MA $39,575 Hadley, MA $39,536 Hampden, MA $39,624 Hardwick, MA $39,854 Hatfield, MA $39,521 Haydenville, MA $39,460

Holyoke, MA $39,624 Huntington, MA $39,536 Leeds, MA $39,521 Leverett, MA $39,498 Ludlow, MA $39,624 Monson, MA $39,575 North Amherst, MA $39,575 Northampton, MA $39,548

Florence, MA $39,548 North Hatfield, MA $39,517 Oakham, MA $40,045 Palmer, MA $39,575 Plainfield, MA $39,120 Russell, MA $39,575 Shutesbury, MA $39,559 Southampton, MA $39,613

South Barre, MA $40,007 South Hadley, MA $39,613 Southwick, MA $39,624 Thorndike, MA $39,575 Three Rivers, MA $39,598 Wales, MA $39,498 Ware, MA $39,838 Warren, MA $39,720

West Chesterfield, MA $39,097 Westfield, MA $39,624 West Hatfield, MA $39,498 West Springfield, MA $39,624 West Warren, MA $39,884 Whately, MA $39,433 Wheelwright, MA $39,991 Wilbraham, MA $39,624

Williamsburg, MA $39,445 Woronoco, MA $39,586 Worthington, MA $39,135 Springfield, MA $39,624 Longmeadow, MA $39,624 Indian Orchard, MA $39,624 Pittsfield, MA $39,223 Adams, MA $39,185

Ashley Falls, MA $39,900 Becket, MA $39,185 Berkshire, MA $39,223 Cheshire, MA $39,223 Dalton, MA $39,223 Glendale, MA $39,211 Great Barrington, MA $39,108 Hinsdale, MA $39,223

Housatonic, MA $39,158 Lanesboro, MA $39,223 Lee, MA $39,211 Lenox, MA $39,223 Lenox Dale, MA $39,223 Middlefield, MA $39,173 Mill River, MA $39,563 Monterey, MA $39,108

North Adams, MA $39,135 North Egremont, MA $39,192 Otis, MA $39,097 Richmond, MA $39,223 Sandisfield, MA $39,712 Savoy, MA $39,173 Sheffield, MA $39,651 South Egremont, MA $39,269

Southfield, MA $39,842 South Lee, MA $39,211 Stockbridge, MA $39,211 Tyringham, MA $39,158 West Stockbridge, MA $39,196 Williamstown, MA $39,135 Windsor, MA $39,211 Greenfield, MA $39,318

Ashfield, MA $39,143 Athol, MA $40,026 Bernardston, MA $39,303 Buckland, MA $39,089 Charlemont, MA $38,997 Colrain, MA $39,127 Conway, MA $39,261 Deerfield, MA $39,330

Drury, MA $38,886 Erving, MA $39,575 Heath, MA $38,997 Lake Pleasant, MA $39,399 Millers Falls, MA $39,364 Monroe Bridge, MA $38,848 Montague, MA $39,399 Gill, MA $39,544

New Salem, MA $39,697 Northfield, MA $39,544 Orange, MA $39,892 Petersham, MA $40,018 Rowe, MA $38,909 Royalston, MA $40,087 Shelburne Falls, MA $39,123 South Deerfield, MA $39,391

Sunderland, MA $39,425 Turners Falls, MA $39,364 Warwick, MA $39,896 Wendell, MA $39,544 Wendell Depot, MA $39,685 Fitchburg, MA $40,404 Ashburnham, MA $40,217 Ashby, MA $40,943

Ayer, MA $41,047 Devens, MA $41,016 Baldwinville, MA $40,152 East Templeton, MA $40,163 Gardner, MA $40,236 Westminster, MA $40,236 Groton, MA $41,085 Harvard, MA $41,081

Hubbardston, MA $39,991 Leominster, MA $40,007 Littleton, MA $41,146 Lunenburg, MA $40,959 Pepperell, MA $41,085 Shirley, MA $41,001 Still River, MA $41,058 Templeton, MA $40,163

Townsend, MA $41,012 West Groton, MA $41,031 West Townsend, MA $40,997 Winchendon, MA $40,075 Winchendon Springs, MA $40,068 Auburn, MA $40,095 North Dartmouth, MA $40,339 South Dartmouth, MA $40,339

North Attleboro, MA $39,609 Plainville, MA $39,582 Attleboro Falls, MA $39,594 North Dighton, MA $39,571 Norton, MA $41,356 Raynham, MA $41,368 Raynham Center, MA $41,368 Rehoboth, MA $39,620

Rochester, MA $40,339 Seekonk, MA $39,620 Swansea, MA $39,582 Berkley, MA $40,362 Taunton, MA $41,329 Westport, MA $40,339 Westport Point, MA $40,339 Berlin, MA $40,068

Cataumet, MA $40,251 Blackstone, MA $39,571 Boylston, MA $40,095 Brookfield, MA $40,018 Charlton, MA $40,068 Charlton City, MA $40,068 Charlton Depot, MA $40,068 Clinton, MA $40,068

East Brookfield, MA $40,056 Douglas, MA $40,030 East Princeton, MA $40,045 Fiskdale, MA $39,980 Grafton, MA $40,095 Holden, MA $40,095 Holland, MA $39,961 Jefferson, MA $40,095

Lancaster, MA $40,030 Leicester, MA $40,095 Linwood, MA $40,007 Manchaug, MA $40,095 Millbury, MA $40,095 Millville, MA $39,533 New Braintree, MA $40,007 Northborough, MA $40,095

Northbridge, MA $40,083 North Brookfield, MA $40,045 North Grafton, MA $40,095 North Oxford, MA $40,095 North Uxbridge, MA $40,007 Oxford, MA $40,083 Princeton, MA $40,056 Rochdale, MA $40,095

Rutland, MA $40,095 Shrewsbury, MA $40,095 Southbridge, MA $40,007 South Grafton, MA $40,095 South Lancaster, MA $40,056 Spencer, MA $40,095 Sterling, MA $40,068 Sturbridge, MA $39,991

Upton, MA $40,068 Uxbridge, MA $40,018 Webster, MA $40,018 Dudley, MA $40,018 Westborough, MA $40,095 West Boylston, MA $40,095 West Brookfield, MA $40,007 West Millbury, MA $40,095

Whitinsville, MA $40,068 Sutton, MA $40,095 Worcester, MA $40,095 East Walpole, MA $41,368 Cherry Valley, MA $40,095 Paxton, MA $40,095 Framingham, MA $41,253 Village Of Nagog Woods, MA $41,146

Boxborough, MA $41,119 Acton, MA $41,119 Ashland, MA $39,991 Bedford, MA $41,134 Hanscom Afb, MA $41,861 Bolton, MA $40,018 Carlisle, MA $41,146 Concord, MA $41,108

Fayville, MA $40,018 Holliston, MA $41,226 Hopedale, MA $40,007 Hopkinton, MA $40,030 Hudson, MA $40,030 Marlborough, MA $40,045 Maynard, MA $41,069 Mendon, MA $40,007

Milford, MA $40,007 Natick, MA $42,576 Sherborn, MA $42,553 Southborough, MA $40,030 Foxboro, MA $41,368 Franklin, MA $40,400 Greenbush, MA $41,291 Green Harbor, MA $41,280

Hingham, MA $41,968 Hull, MA $42,641 Humarock, MA $41,291 Mansfield, MA $41,368 Marshfield, MA $41,280 Marshfield Hills, MA $41,280 Medfield, MA $41,934 Medway, MA $41,253

Millis, MA $41,280 Minot, MA $41,291 Norfolk, MA $41,318 North Marshfield, MA $41,280 North Scituate, MA $41,280 Norwell, MA $41,318 Norwood, MA $41,368 Ocean Bluff, MA $41,280

Scituate, MA $41,280 Sharon, MA $41,368 Sheldonville, MA $40,420 South Walpole, MA $41,341 Stoughton, MA $41,368 Walpole, MA $41,356 Westwood, MA $41,972 Wrentham, MA $41,303

Boston, MA $42,641 Roxbury, MA $42,641 Roxbury Crossing, MA $42,641 Dorchester, MA $42,641 Dorchester Center, MA $42,641 Mattapan, MA $42,641 Charlestown, MA $42,641 Jamaica Plain, MA $42,641

Roslindale, MA $42,641 West Roxbury, MA $42,641 Allston, MA $42,641 Brighton, MA $42,641 Hyde Park, MA $42,641 Readville, MA $42,641 Cambridge, MA $42,641 Somerville, MA $42,641

Malden, MA $42,641 Everett, MA $42,641 Chelsea, MA $42,641 Revere, MA $42,641 Winthrop, MA $42,641 Medford, MA $42,641 West Medford, MA $42,641 Quincy, MA $42,641

Melrose, MA $42,641 Stoneham, MA $42,641 Braintree, MA $41,368 Milton, MA $42,641 Milton Village, MA $42,641 Weymouth, MA $41,368 East Weymouth, MA $41,368 South Weymouth, MA $41,368

North Weymouth, MA $41,368 East Boston, MA $42,641 Brockton, MA $41,368 Avon, MA $41,368 Bridgewater, MA $41,368 Bryantville, MA $41,341 Carver, MA $40,733 Duxbury, MA $41,253

East Bridgewater, MA $41,368 Easton, MA $41,368 Elmwood, MA $41,368 Halifax, MA $41,341 Hanover, MA $41,341 Hanson, MA $41,368 Holbrook, MA $41,368 Middleboro, MA $40,771

Manomet, MA $40,844 Lakeville, MA $40,274 Monponsett, MA $41,356 Abington, MA $41,368 North Carver, MA $41,280 North Easton, MA $41,368 North Pembroke, MA $41,329 Pembroke, MA $41,341

Plymouth, MA $40,901 Kingston, MA $41,264 South Carver, MA $40,236 Plympton, MA $41,303 Randolph, MA $41,368 Rockland, MA $41,368 South Easton, MA $41,368 West Bridgewater, MA $41,368

White Horse Beach, MA $40,871 Whitman, MA $41,368 Lexington, MA $42,641 Brookline, MA $42,641 Brookline Village, MA $42,641 Waltham, MA $42,641 North Waltham, MA $42,641 New Town, MA $42,641

Babson Park, MA $42,641 Newton, MA $42,641 Newton Center, MA $42,641 Newtonville, MA $42,641 Newton Highlands, MA $42,641 Newton Lower Falls, MA $42,641 Newton Upper Falls, MA $42,641 West Newton, MA $42,641

Auburndale, MA $42,641 Chestnut Hill, MA $42,641 Waban, MA $42,641 Watertown, MA $42,641 Arlington, MA $42,641 Arlington Heights, MA $42,641 Belmont, MA $42,641 Waverley, MA $42,641

Wellesley Hills, MA $42,641 Wellesley, MA $42,629 Needham, MA $42,641 Weston, MA $42,641 Needham Heights, MA $42,641 Nonantum, MA $42,641 Buzzards Bay, MA $40,225 Lincoln, MA $42,614

Stow, MA $41,069 Sudbury, MA $42,553 Wayland, MA $42,576 Woodville, MA $40,056 Woburn, MA $42,641 Burlington, MA $41,876 Andover, MA $40,500 Billerica, MA $41,146

Chelmsford, MA $41,146 Dracut, MA $41,146 Dunstable, MA $41,085 Haverhill, MA $40,500 Georgetown, MA $40,500 Groveland, MA $40,500 Lawrence, MA $40,500 Methuen, MA $40,500

North Andover, MA $40,500 Lowell, MA $41,146 Merrimac, MA $40,473 North Billerica, MA $41,146 North Chelmsford, MA $41,146 North Reading, MA $40,473 Nutting Lake, MA $41,146 Pinehurst, MA $41,146

Reading, MA $41,387 Tewksbury, MA $41,146 Tyngsboro, MA $41,146 Wakefield, MA $42,629 West Boxford, MA $40,500 Westford, MA $41,146 Wilmington, MA $40,817 Winchester, MA $42,641

Lynn, MA $42,641 Saugus, MA $42,641 Swampscott, MA $42,614 Nahant, MA $42,641 Amesbury, MA $40,293 Beverly, MA $42,538 Boxford, MA $40,500 Byfield, MA $40,473

Danvers, MA $40,435 Essex, MA $40,852 Gloucester, MA $40,913 Hamilton, MA $40,412 Hathorne, MA $40,435 Chilmark, MA $40,121 East Falmouth, MA $40,316 East Sandwich, MA $40,462

East Wareham, MA $40,236 Edgartown, MA $40,148 Falmouth, MA $40,251 Woods Hole, MA $40,251 Menemsha, MA $40,148 Monument Beach, MA $40,236 Nantucket, MA $40,148 North Falmouth, MA $40,263

Oak Bluffs, MA $40,160 Onset, MA $40,263 Pocasset, MA $40,251 Sagamore, MA $40,546 Sagamore Beach, MA $40,546 Sandwich, MA $40,465 Siasconset, MA $40,148 Silver Beach, MA $40,263

Vineyard Haven, MA $40,194 Wareham, MA $40,274 West Chop, MA $40,194 West Falmouth, MA $40,263 West Tisbury, MA $40,148 West Wareham, MA $40,290 Hyannis, MA $40,209 Barnstable, MA $40,343

Brewster, MA $40,148 Centerville, MA $40,328 Chatham, MA $40,148 Cotuit, MA $40,355 Ipswich, MA $40,412 Cummaquid, MA $40,221 Lynnfield, MA $41,524 Manchester, MA $41,008

Marblehead, MA $42,564 Middleton, MA $40,488 Newburyport, MA $40,423 Newbury, MA $40,500 Salisbury, MA $40,163 Peabody, MA $42,591 Prides Crossing, MA $41,463 Rockport, MA $40,909

Rowley, MA $40,435 Salem, MA $42,591 South Hamilton, MA $40,412 Topsfield, MA $40,473 Wenham, MA $40,423 West Newbury, MA $40,500 Accord, MA $41,368 Bellingham, MA $39,506

Brant Rock, MA $41,196 Canton, MA $41,368 Cohasset, MA $41,930 Dedham, MA $42,641 Dover, MA $42,603 East Mansfield, MA $41,368 Dennis, MA $40,148 Dennis Port, MA $40,148

East Dennis, MA $40,148 Eastham, MA $40,148 East Orleans, MA $40,148 Forestdale, MA $40,412 Harwich, MA $40,148 Harwich Port, MA $40,148 Hyannis Port, MA $40,205 Marstons Mills, MA $40,397

Mashpee, MA $40,423 North Chatham, MA $40,148 North Eastham, MA $40,664 North Truro, MA $41,177 Orleans, MA $40,148 Osterville, MA $40,278 Provincetown, MA $41,100 South Chatham, MA $40,148

South Dennis, MA $40,148 South Harwich, MA $40,148 South Orleans, MA $40,148 South Wellfleet, MA $40,664 South Yarmouth, MA $40,148 Truro, MA $40,664 Wellfleet, MA $40,664 West Barnstable, MA $40,416

West Chatham, MA $40,148 West Dennis, MA $40,148 West Harwich, MA $40,148 West Hyannisport, MA $40,293 West Yarmouth, MA $40,148 Yarmouth Port, MA $40,148 Assonet, MA $40,312 Attleboro, MA $39,620

Chartley, MA $41,368 Cuttyhunk, MA $40,274 Dartmouth, MA $40,339 Dighton, MA $39,911 East Freetown, MA $40,339 East Taunton, MA $41,303 Fairhaven, MA $40,339 Fall River, MA $40,339

Somerset, MA $40,301 Marion, MA $40,339 Mattapoisett, MA $40,339 New Bedford, MA $40,339 Acushnet, MA $40,339

Customer Associate Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Associate's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

$37,797

Average $41,597/year

$44,965

$3,150

Average $3,466/month

$3,747

$727

Average $800/week

$865

$18

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,965	$3,747	$865	$22
Average	$41,597	$3,466	$800	$20
25th Percentile	$37,797	$3,150	$727	$18

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