IT Support Analyst Salary in the United States

How much does an IT Support Analyst make in the United States?

As of May 18, 2021, the average salary for an IT Support Analyst in the United States is $67,281 per year, which breaks down to an hourly rate of $32.

However, an IT Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $78,608
  • Majority Range (25th-75th percentile): $60,171 to $73,210
  • Entry-Level (10th percentile): $53,698
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View as table View as graph 25% $60,171 10% $53,698 90% $78,608 75% $73,210 $67,281 50%(Median) Didn’t find job title? Click

IT Support Analyst Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $73,210 $6,101 $1,408 $35
Average $67,281 $5,607 $1,294 $32
25th Percentile $60,171 $5,014 $1,157 $29
Check out IT Support Analyst Job Openings in the United States
IT SUPPORT ENGINEER

Ashton Solutions - Beachwood, OH

Senior Acquisition Support Analyst with Security Clearance

Odyssey Systems Consulting Group - Dayton, OH

IT Security Analyst V with Security Clearance

Battelle Memorial Institute - Columbus, OH

IT Security Analyst IV with Security Clearance

Battelle Memorial Institute - Columbus, OH

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Key Factors That Influence IT Support Analyst Salaries

An IT Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Support Analyst Salaries?

Experience is a primary driver of an IT Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $67,411
  • Early Career (1-2 years): $80,971
  • Mid-Level (2-4 years): $106,898
  • Senior-Level (5-8 years): $124,307
  • Expert (over 8 years): $152,882
Levels Salary
IT Suppor... Level IT Support Analyst$67,411
Technical... Level IT Support Analyst$80,971
Technical... Level IT Support Analyst$106,898
Technical... Level IT Support Analyst$124,307
Technical... Level IT Support Analyst$152,882
$67,411 0 yr
$80,971 < 2 yrs
$106,898 2-4 yrs
$124,307 5-8 yrs
$152,882 > 8 yrs
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What Am I Worth?

Top Paying Cities for IT Support Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $84,861
  • San Francisco: $84,027
  • Oakland: $82,163

What Skills Can Increase an IT Support Analyst's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.41% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • IT Support (Mentioned in 2.56% Job Postings): Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  • Computer Systems (Mentioned in 1.83% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 9.41%
IT Support 2.56%
Computer Systems 1.83%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Support Analyst's salary.
  • Collaboration: Can increase your salary by up to 6%.
  • Leadership: Can increase your salary by up to 6%.
  • SQL: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Collaboration
 $71,317
6%
Leadership
 $71,317
6%
SQL
 $70,645
5%
Analysis
 $70,645
5%
Initiative
 $68,626
2%
Written Communication
 $67,953
1%
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How Education impacts an IT Support Analyst's Salary?

Your level of education can impact your salary potential. While many IT Support Analysts enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Support Analyst with a High School Diploma or Technical Certificate is between $62,982 and $67,883).

IT Support Analyst Salaries by Degree Level

Typical Education for IT Support Analyst
Degree Level % of user with this level of education
No Diploma 1.0%
High School 20.7%
Associates 20.5%
Bachelors 51.1%
Masters 6.2%
Doctorate 0.5%
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IT Support Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 18, 2021
$60,171
Average $67,281/year
$73,210
$5,014
Average $5,607/month
$6,101
$1,157
Average $1,294/week
$1,408
$29
Average $32/hour
$35
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $73,210 $6,101 $1,408 $35
Average $67,281 $5,607 $1,294 $32
25th Percentile $60,171 $5,014 $1,157 $29

Salaries of jobs related to IT Support Analyst

Salary Trends for IT Support Analyst

Salaries for an IT Support Analyst can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $64,524 in 2023 to around $63,567 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Support Analyst salary trends, .

Average Annual Salary of IT Support Analyst Over Time

2022
$???
2023
$64,524
2024
$63,994
2025
$63,567
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $64,524
2024 $63,994
2025 $63,567
2026
View More
2027
View More

Most common benefits for IT Support Analyst

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Support Analyst

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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