Software Support Manager Salary in the United States

How much does a Software Support Manager make in the United States?

As of May 18, 2021, the average salary for a Software Support Manager in the United States is $127,290 per year, which breaks down to an hourly rate of $61.

However, a Software Support Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $144,448
  • Majority Range (25th-75th percentile): $115,945 to $136,271
  • Entry-Level (10th percentile): $105,616
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View as table View as graph 25% $115,945 10% $105,616 90% $144,448 75% $136,271 $127,290 50%(Median) Didn’t find job title? Click

Software Support Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $136,271 $11,356 $2,621 $66
Average $127,290 $10,608 $2,448 $61
25th Percentile $115,945 $9,662 $2,230 $56
Check out Software Support Manager Job Openings in the United States
ADMINISTRATIVE SUPPORT

Sigma Technologies, Ltd. - Perrysburg, OH

SENIOR MANAGER SOFTWARE ENGINEERING

The Charles Schwab Corporation - Westlake, OH

SR MANAGER SOFTWARE DEVELOPMENT

The Charles Schwab Corporation - Westlake, OH

MANAGER OF SOFTWARE ENGINEERING

JPMorgan Chase & Co - Columbus, OH

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Key Factors That Influence Software Support Manager Salaries

A Software Support Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Software Support Manager Salaries?

Experience is a primary driver of a Software Support Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Software Support Engineer I (0-2 years): $69,485
  • Software Support Engineer II (2-4 years): $83,287
  • Software Support Engineer III (4-7 years): $113,039
  • Software Support Manager (7+ years): $127,290
Job Role Years of Experience Average Salary
Software Support Engineer I0-2 years$69,485
Software Support Engineer II2-4 years$83,287
Software Support Engineer III4-7 years$113,039
Software Support Manager7+ years$127,290
$69,485 Software ...
$83,287 Software ...
$113,039 Software ...
$127,290 Software ...
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What Am I Worth?

Top Paying Cities for Software Support Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $160,551
  • San Francisco: $158,972
  • Oakland: $155,447

What Skills Can Increase a Software Support Manager's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 6.1% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Software Engineering (Mentioned in 2.89% Job Postings): Software engineering is the application of engineering to the development of software in a systematic method. Notable definitions of software engineering include: "the systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software"—The Bureau of Labor Statistics—IEEE Systems and software engineering - Vocabulary "The application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software"—IEEE Standard Glossary of Software Engineering Terminology "an engineering discipline that is concerned with all aspects of software production"—Ian Sommerville "the establishment and use of sound engineering principles in order to economically obtain software that is reliable and works efficiently on real machines"—Fritz Bauer
  • SQL (Mentioned in 1.24% Job Postings): Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).
See More Skills
Skills Demand Percentage
Leadership 6.1%
Software Engineering 2.89%
SQL 1.24%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Software Support Manager's salary.
  • AWS: Can increase your salary by up to 12%.
  • Software Development: Can increase your salary by up to 9%.
  • Commitment: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
AWS
$142,565
12%
Software Development
$138,746
9%
Commitment
$137,473
8%
Agile
$136,200
7%
Insight
$134,927
6%
Innovation
$133,655
5%
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How Education impacts a Software Support Manager's Salary?

Your level of education can impact your salary potential. While many Software Support Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Software Support Manager with a Bachelor's Degree is between $124,242 and $135,169).

Software Support Manager Salaries by Degree Level

Typical Education for Software Support Manager
Degree Level % of user with this level of education
No Diploma 0.8%
High School 13.2%
Associates 10.8%
Bachelors 54.2%
Masters 19.7%
Doctorate 1.3%
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Software Support Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Software Support Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

Software Support Manager Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Software Support Manager, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Software Support Manager Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Aircraft Support Engineering Senior Manager $160,333 26%
Aerospace Maintenance Engineering Senior Manager $166,195 31%

Salary Trends for Software Support Manager

Salaries for a Software Support Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $128,494 in 2023 to around $127,436 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Software Support Manager salary trends, .

Average Annual Salary of Software Support Manager Over Time

2022
$???
2023
$128,494
2024
$129,000
2025
$127,436
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $128,494
2024 $129,000
2025 $127,436
2026
View More
2027
View More

Most common benefits for Software Support Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Software Support Manager

Here are companies hiring for Software Support Manager and their salaries, click below for more details.

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FAQ about Software Support Manager

1. Where can a Software Support Manager earn the most?

A Software Support Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Software Support Manager earns the most in San Jose, CA, where the annual salary of a Software Support Manager is $160,551.

2. What is the highest pay for Software Support Manager?

The highest pay for Software Support Manager is $144,448.

3. What is the lowest pay for Software Support Manager?

The lowest pay for Software Support Manager is $105,616.

4. What are the responsibilities of Software Support Manager?

Oversees software support staff. Manages department budget to ensure goals are met. Establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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