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Technical Client Support Representative II Salary in the United States

How much does a Technical Client Support Representative II make in the United States?

As of May 18, 2021, the average salary for a Technical Client Support Representative II in the United States is $49,640 per year, which breaks down to an hourly rate of $24.

However, a Technical Client Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $60,931
  • Majority Range (25th-75th percentile): $46,840 to $55,550
  • Entry-Level (10th percentile): $44,291
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View as table View as graph 25% $46,840 10% $44,291 90% $60,931 75% $55,550 $49,640 50%(Median) Didn’t find job title? Click

Technical Client Support Representative II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $55,550 $4,629 $1,068 $27
Average $49,640 $4,137 $955 $24
25th Percentile $46,840 $3,903 $901 $23
Check out Technical Client Support Representative II Job Openings in the United States
Technical Support Specialist II

Revel IT - Kettering, OH

Technical Support Specialist II

Strategic Systems Inc - Kettering, OH

Technical Support Analyst II

The Intersect Group - Enon, OH

Technical Support Representative

Vaco - Columbus, OH

Search More Technical Client Support Representative II Jobs in the United States

Key Factors That Influence Technical Client Support Representative II Salaries

A Technical Client Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Technical Client Support Representative Salaries?

Experience is a primary driver of a Technical Client Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Client Support Representative I (0-1 years): $38,485
  • Technical Client Support Representative II (1-3 years): $49,638
  • Technical Customer Support Representative - Tier 3 (3-5 years): $56,439
  • Technical Client Support Team Leader (5+ years): $76,548
  • Technical Client Service Supervisor (5+ years): $90,268
Job Role Years of Experience Average Salary
Technical Client Support Representative I0-1 years$38,485
Technical Client Support Representative II1-3 years$49,638
Technical Customer Support Representative - Tier 33-5 years$56,439
Technical Client Support Team Leader5+ years$76,548
Technical Client Service Supervisor5+ years$90,268
$38,485 Technical...
$49,638 Technical...
$56,439 Technical...
$76,548 Technical...
$90,268 Technical...
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What Am I Worth?

Top Paying Cities for Technical Client Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $62,610
  • San Francisco: $62,000
  • Oakland: $60,620

What Skills Can Increase a Technical Client Support Representative II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 14.99% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Call Center (Mentioned in 2.08% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  • Android (Mentioned in 1% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
See More Skills
Skills Demand Percentage
Customer Service 14.99%
Call Center 2.08%
Android 1%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Client Support Representative II's salary.
  • Innovation: Can increase your salary by up to 12%.
  • Leadership: Can increase your salary by up to 12%.
  • Initiative: Can increase your salary by up to 9%.
Skill Salary Salary % Increase
Innovation
$55,597
12%
Leadership
$55,597
12%
Initiative
$54,108
9%
Collaboration
$54,108
9%
Time Management
$53,611
8%
Installation
$53,115
7%
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How Education impacts a Technical Client Support Representative II's Salary?

Your level of education can impact your salary potential. While many Technical Client Support Representative IIs enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Technical Client Support Representative II with a No Diploma is between $45,076 and $48,219).

Technical Client Support Representative II Salaries by Degree Level

Typical Education for Technical Client Support Representative II
Degree Level % of user with this level of education
No Diploma 100.0%
High School 100.0%
Associates 0.0%
Bachelors 0.0%
Masters 0.0%
Doctorate 0.0%
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Technical Client Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Client Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 18, 2021

Technical Client Support Representative II Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Technical Client Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Client Support Representative II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Manufacturers Technical Support Customer Liaison $81,200 64%
Technical Customer Support Representative - Tier 3 $56,500 14%

Salary Trends for Technical Client Support Representative II

Salaries for a Technical Client Support Representative II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $45,665 in 2023 to around $45,601 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Technical Client Support Representative II salary trends, .

Average Annual Salary of Technical Client Support Representative II Over Time

2022
$???
2023
$45,665
2024
$45,778
2025
$45,601
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $45,665
2024 $45,778
2025 $45,601
2026
View More
2027
View More

Most common benefits for Technical Client Support Representative II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Technical Client Support Representative II

Here are companies hiring for Technical Client Support Representative II and their salaries, click below for more details.

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FAQ about Technical Client Support Representative II

1. How much does a technical support representative make in Texas?

In Texas, a Technical Client Support Representative typically earns between $43,540 and $55,430 annually, with a median salary around $49,010. This range reflects entry-level to experienced positions, providing a competitive salary in the field.

2. How much does a technical support representative make in the US?

In the US, a Technical Client Support Representative typically earns between $43,540 and $55,430 annually, with a median salary of around $49,010. This reflects a range of experience and expertise within the role, providing a competitive compensation structure in the industry.

3. What does Technician II mean?

The Technology Technician II supports and maintains administrative and instructional computers, software, and networks, including the repair of technology-related equipment. This role provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. The salary for this position ranges from $43,540 to $55,430, with a midpoint of $49,010.

4. What is the highest paid tech job in the US?

While the highest-paying tech jobs in the US often include roles like Principal Software Engineer or Engineering Manager, a Technical Client Support Representative earns between $43,540 and $55,430, with a mid-salary of $49,010. These positions require a blend of technical knowledge and customer service skills, making them essential in tech companies.

5. What does a client support specialist do?

A client support specialist manages customer complaints, resolves technical issues, and provides training to improve customer satisfaction and product usage. The salary for this role typically ranges from $43,540 to $55,430, with a midpoint of $49,010, reflecting the importance of their contributions to client relations and support.

6. What is a Level 2 support technician?

A Level 2 support technician addresses complex issues that first-level support cannot resolve. This role typically requires extensive company experience and specialized training in technical support and troubleshooting. The salary for a Technical Client Support Representative ranges from $43,540 to $55,430, with a midpoint of $49,010.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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