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Manages the card room during an assigned shift. Creates and administers the dealer rotation throughout the card room. Ensures that dealers are adhering to the rules, procedures, and gaming regulations. Handles jackpot payoffs during the course of a shift. May require a high school diploma. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related a more...
Assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contri more...
Supervise the operation of the Keno area for designated shift. Organize and oversee Keno game activities. Direct team members and ensure policies and procedures are properly followed. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contr more...
Supervises and coordinates the work of racing and sports book personnel during an assigned shift. Ensures compliance with federal and state gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor. more...
Supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in th more...
Oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approv more...
Assists the manager with gaming activities in the slot department during an assigned shift. Approves jackpot and credit payouts and ensures that all appropriate forms are completed. Confirms all slot equipment is functioning properly. Supervises all electronic gaming device personnel. Ensures compliance with federal and state gaming regulations. May require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. more...
Supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development o more...
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