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Customer Sales and Service Representative
Alternate job titles: Personal Banking Representative | Banking Services Customer Representative | Personal Banker I

The Customer Sales and Service Representative requires a high school diploma or equivalent. Processes basic branch service transactions to ensure customer satisfaction. Being a Customer Sales and Service Representative typically reports to a supervisor or manager. Being a Customer Sales and Service Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...

Service Sales Support Administrator
Alternate job titles: Service Contract Administrator | Service Contract and Renewals Administrator

The Service Sales Support Administrator explains service terms to customers and answers questions about contracts. Prepares, reviews, administers, and tracks service contract proposals and renewals. Being a Service Sales Support Administrator escalates issues involving customer claims about service to management. Secures necessary approvals and ensures that the standard contract terms are followed. In addition, Service Sales Support Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Require more...

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