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View salary and benefits informationThe Customer Sales and Service Representative requires a high school diploma or equivalent. Processes basic branch service transactions to ensure customer satisfaction. Being a Customer Sales and Service Representative typically reports to a supervisor or manager. Being a Customer Sales and Service Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...
The Customer Service Specialist - Grocery initiates returns, resolves customer issues or escalates complaints to management as appropriate. Responsible for assisting patrons at the customer service desk within a grocery store. Being a Customer Service Specialist - Grocery may require a high school diploma or its equivalent. May be responsible for selling novelty or non-perishable items. In addition, Customer Service Specialist - Grocery typically reports to a supervisor or manager. Being a Customer Service Specialist - Grocery possesses a moderate understanding of general aspects of the job. W more...
The Customer Service Specialist - Supermarket initiates returns, resolves customer issues or escalates complaints to management as appropriate. Responsible for assisting patrons at the customer service desk within a grocery store. Being a Customer Service Specialist - Supermarket may require a high school diploma or its equivalent. May be responsible for selling novelty or non-perishable items. In addition, Customer Service Specialist - Supermarket typically reports to a supervisor or manager. Being a Customer Service Specialist - Supermarket possesses a moderate understanding of general aspec more...
The Customer Service Escalation Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, det more...
The Customer Sales and Service Senior Representative researches and resolves account issues or customer inquiries. Processes basic branch service transactions to ensure customer satisfaction. Being a Customer Sales and Service Senior Representative requires a high school diploma or equivalent or in a related area. Promotes organizational products and services by referring current or prospective customers to other departments within the organization. In addition, Customer Sales and Service Senior Representative typically reports to a manager or head of a unit/department. Working as a Customer S more...
The Customer Service Specialist - E-Commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-Commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - more...
The Customer Service Quality Assurance Audit Specialist prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Customer Service Quality Assurance Audit Specialist typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Customer Service Quality Assurance Audit Specialist typically reports to a manager. Being a Customer Service Quality Assurance Audit Specialist gains exposure to some of th more...
The Digital Banking Customer Service Specialist responds to all customer inquiries regarding the bank's electronic banking products. Administers all electronic banking products including ATM, debit and credit cards, and online bill paying services. Being a Digital Banking Customer Service Specialist requires a high school diploma or its equivalent. Performs data entry and other tasks required for the administration and processing of on line banking transactions and set up of new accounts. In addition, Digital Banking Customer Service Specialist typically reports to a supervisor or manager. Bei more...
The Customer Service Senior Specialist E-Commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-Commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Se more...
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