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Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Conducts team training on company products and services. Coaches team members to promote a sales culture, improve selling techniques, and meet goals. May require a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate more...
The Consumer Loan Manager ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Being a Consumer Loan Manager coaches team members to promote a sales culture, improve selling techniques, and meet goals. Conducts team training on company products and services. In addition, Consumer Loan Manager may require more...
The Consumer Insights Manager synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Manages customer/consumer insight development, market research projects, and data analysis. Being a Consumer Insights Manager requires a bachelor's degree. Utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. In addition, Consumer Insights Manager ty more...
The Consumer Insights Senior Manager synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Leads customer/consumer insight development, market research projects, and data analysis. Being a Consumer Insights Senior Manager requires a bachelor's degree. Utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. In addition, Consumer Insight more...
The Consumer Loan Credit Manager schedules and coordinates workload to ensure timely and accurate turnaround, and adequate staffing. Manages the loan application review process to determine loan eligibility and terms. Being a Consumer Loan Credit Manager assists loan underwriters with complex or unique circumstances and trains the team on all regulatory guidance to ensure compliance. Provides loan options or product recommendations based on qualifications and stays informed on any new products, regulations, or product changes. In addition, Consumer Loan Credit Manager recommends improvements t more...
The Consumer Loan Credit Analyst IV analyzes financial information provided and collects additional documentation as necessary. Reviews loan applications and related documentation to determine loan eligibility and terms. Being a Consumer Loan Credit Analyst IV assists customers through the loan process by researching and answering customer inquiries, clarifying details, and coordinating with internal parties. Provides loan options, terms, or other product recommendations based on qualifications. In addition, Consumer Loan Credit Analyst IV typically requires a bachelor's degree. Typically repo more...
The Consumer Insights Analyst IV assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Being a Consumer Insights Analyst IV performs data collection, input, and aggregation processes to develop and maintain research databases. Uses market research and statistical methodologies and tools to perform analysis. In addition, Consumer Insig more...
The Branch Manager - Consumer Mortgage Lending provides customers with mortgage loan information and recommends product options. Manages mortgage loan activities in a branch office. Being a Branch Manager - Consumer Mortgage Lending monitors trends and developments in the local real estate market and changes to private and government-insured mortgages. Coordinates origination from application processing to closing of residential loans. In addition, Branch Manager - Consumer Mortgage Lending ensures all lending policies and regulations are followed. May require a bachelor's degree. Typically re more...
Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. Develops business plan for products and participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of pro more...
Manages the consumer loan activity for multiple branches, teams, or geographic locations. Helps research, develop, communicate, and implement lending policies. Analyzes lending data to identify risks, trends, and areas for improvement. Ensures lending volume and profit goals are met. Develops a productive staff with training and coaching. Requires a bachelor's degree. Typically reports to a head of a unit/department. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of more...
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