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View salary and benefits informationThe Medical Contact Center Nurse conducts patient assessments according to standard protocol. Provides nursing triage services and health advice to patients over the phone. Being a Medical Contact Center Nurse follows established procedures and protocols for escalation and documentation. Uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. In addition, Medical Contact Center Nurse typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a supervisor. Being a Medical Contact Center Nurse w more...
The Nurse Call Center RN conducts patient assessments according to standard protocol. Provides nursing triage services and health advice to patients over the phone. Being a Nurse Call Center RN follows established procedures and protocols for escalation and documentation. Uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. In addition, Nurse Call Center RN typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a supervisor. Being a Nurse Call Center RN work is generally independent and more...
The Nurse Call Center Supervisor participates in planning work of assigned nurses. Supervises and coordinates activities of nursing personnel in a contact center. Being a Nurse Call Center Supervisor may provide direct patient care over the phone. Ensures that patients' needs are met and evaluates nursing care provided over the phone. In addition, Nurse Call Center Supervisor requires a bachelor's degree in nursing. Typically reports to a manager or head of a unit/department. Requires certification as a registered nurse (RN). The Nurse Call Center Supervisor supervises a group of primarily par more...
The Nurse Call Center Manager maintains nursing staff by recruiting, selecting, and training clinical staff. Plans and implements the overall nursing policies, procedures, and services for a contact center. Being a Nurse Call Center Manager may provide direct patient care and is responsible for evaluating patient health over the phone. Ensures that nurses are current in competencies, assessments, licensure, certifications, and other annual training. In addition, Nurse Call Center Manager may require an advanced degree. Typically reports to top management. Requires RN license. The Nurse Call Ce more...
The Nurse Call Center Director develops performance goals and metrics and sets quality standards for care delivery. Provides overall leadership and defines a nurse triage call center's policies, procedures, and service models. Being a Nurse Call Center Director maintains optimum levels of nursing staff with recruitment, selection and training programs. Evaluates operations with call data analysis to identify trends, measure productivity and develop responsive staffing solutions. In addition, Nurse Call Center Director establishes standards for competencies, assessments, licensure, certificatio more...
Supervises and coordinates activities of nursing personnel in a nursing home. Participates in planning work of assigned units and coordinates activities with other patient care units and related departments. Ensures that patients' needs are met and evaluates nursing care and performance. Monitors patient recordkeeping activities for accuracy, completion, and compliance with all regulations. Requires a bachelor's degree of nursing. Typically reports to a manager or head of a unit/department. Supervises a small group of nursing staff in an organization. Contributes to the development of processe more...
Administers the nursing program in a nursing home in order to maintain standards of patient care. Advises management, patient care staff and administrators in matters related to nursing service. Recommends establishment or revision of policies and develops organizational structure and standards of performance. Interprets policies and objectives of nursing service to staff and community groups. Typically requires an advanced degree of nursing. Typically reports to top management or a facility administrator. Requires RN license. Typically manages through subordinate managers and professionals in more...
Administers the nursing program in a hospital, nursing home, or other medical facility to maintain standards of patient care. Advises medical staff, department heads, and administrators in matters related to nursing service. Recommends establishment or revision of policies and develops organizational structure and standards of performance. Interprets policies and objectives of nursing service to staff and community groups. Requires an advanced degree of nursing. Typically reports to top management. Requires RN license. Typically manages through subordinate managers and professionals in larger more...
The Medical Contact Center Nurse Supervisor participates in planning work of assigned nurses. Supervises and coordinates activities of nursing personnel in a contact center. Being a Medical Contact Center Nurse Supervisor may provide direct patient care over the phone. Ensures that patients' needs are met and evaluates nursing care provided over the phone. In addition, Medical Contact Center Nurse Supervisor requires a bachelor's degree in nursing. Typically reports to a manager or head of a unit/department. Requires certification as a registered nurse (RN). The Medical Contact Center Nurse Su more...
The Medical Contact Center Nurse Director develops performance goals and metrics and sets quality standards for care delivery. Provides overall leadership and defines a nurse triage call center's policies, procedures, and service models. Being a Medical Contact Center Nurse Director maintains optimum levels of nursing staff with recruitment, selection and training programs. Evaluates operations with call data analysis to identify trends, measure productivity and develop responsive staffing solutions. In addition, Medical Contact Center Nurse Director establishes standards for competencies, ass more...
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