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View salary and benefits informationDirects and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Resolves issues within each service area. Has deep knowledge of health insurance operations. Typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specifi more...
Manages and develops health and fitness programs in a healthcare facility. Oversees and trains staff members, manages the day-to-day operations of the business, and maintains the facility and equipment. Requires a bachelor's degree. Typically reports to top management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related ar more...
The Data Center Operations Director provides timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Directs and optimizes all the operation of servers, networks, and systems. Being a Data Center Operations Director requires a bachelor's degree in area of specialty. Coordinates with other teams to identify and implement new systems to support business function at effective cost. In addition, Data Center Operations Director typically reports to top management. The Data Center Operations Director manages a departmental sub-function wit more...
The Call Center Operations Director analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Being a Call Center Operations Director researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Establishes operational targets, best practices, and training programs that support service, quality, and efficienc more...
The Wellness and Fitness Center Director oversees and trains staff members, manages the day-to-day operations of the business, and maintains the facility and equipment. Manages and develops health and fitness programs in a healthcare facility. Being a Wellness and Fitness Center Director typically reports to top management. Requires a bachelor's degree. The Wellness and Fitness Center Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full author more...
Directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Develops collaborative partnerships with stakeholders to mainta more...
Directs and optimizes all operations of a data center facility to ensure data performance, availability, and security. Designs operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Monitors environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Ensures timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Coordinates with outside te more...
The Senior Director of Contact Center Operations develops and administers procedures for interacting with customers in a contact center environment. Plans and directs all aspects of an organization's contact center policies, objectives, and initiatives. Being a Senior Director of Contact Center Operations may require an advanced degree. Evaluates, analyses contact center operations and oversees any efficiency improvement. In addition, Senior Director of Contact Center Operations typically reports to top management. The Senior Director of Contact Center Operations manages a departmental functio more...
Manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Monitors performance of each service area. Requires a bachelor's degree or its equivalent. Typically reports to senior management or Director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department mi more...
The Adult Day Center Program Director is responsible for recruiting, training, and retention of qualified staff. Creates and directs programs that address the health, psychosocial, and educational needs of older individuals and their caregivers and that provide clients a safe, secure, and positive daily experience. Being an Adult Day Center Program Director performs assessments of prospective clients to determine if programs will meet their needs. Manages the financial operations for the center including billing, reimbursements, and budgets. In addition, Adult Day Center Program Director coord more...
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