Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowle more...

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Manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and profess more...

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Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. more...

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Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. Typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. more...

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Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. Manages subordinate staff in the day-to-day performance of their jobs. True fi more...

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Supervises the daily operations of the sales support function. Trains and coaches the sales support team. Oversees the resource allocation and workflow of support activities such as order processing, RFP response, data collection, and the preparation of reports to support sales teams. Coordinates and supports promotional events to increase sales volume. Resolves escalated customer requests or complaints. May coordinate the processing of sales incentive or commission programs. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supe more...

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Assesses students' academic needs and proficiency, assists them in setting goals, connects them to appropriate resources, and provides ongoing support as needed. Coordinates with faculty advisors and staff to provide and support innovative programs that help students succeed. Coordinates tutoring for any students needing remedial instruction or English as a Second Language assistance. Requires a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically req more...

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Teaches courses in the discipline area of legal support services. Develops and designs curriculum plans to foster student learning, stimulate class discussions, and ensures student engagement. Provides tutoring and academic counseling to students, maintains classes related records, and assesses student coursework. Collaborates and supports colleagues regarding research interests and co-curricular activities. Typically reports to a department head. Has a Master's degree or is a PhD candidate in the applicable field. Has experience and is qualified to teach at undergraduate level and possesses t more...

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Manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Identifies and resolves operational issues. Implements promotional events to increase sales volume. May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance more...

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Establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. May provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates fun more...

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