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View salary and benefits informationManages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training center strategies and initiatives that reflect the organizations goals. Prepares business plans that support the operation of the center and adhere to budget. May collaborate with educational institutions to provide additional or specialized training. May be responsible for supervising trainers and instructors. Requires a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day more...
The Employee Training Center Manager develops corporate training center strategies and initiatives that reflect the organizations goals. Manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Being an Employee Training Center Manager may collaborate with educational institutions to provide additional or specialized training. Prepares business plans that support the operation of the center and adhere to budget. In addition, Employee Training Center Manager may be responsible for supervising trainers and instructors. more...
The Manager of Training and Learning Center develops corporate training center strategies and initiatives that reflect the organizations goals. Manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Being a Manager of Training and Learning Center may collaborate with educational institutions to provide additional or specialized training. Prepares business plans that support the operation of the center and adhere to budget. In addition, Manager of Training and Learning Center may be responsible for supervising train more...
The Call Center Scheduler utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Scheduler typically reports to a manager. Typically requires a bachelor's degree. Being a Call Center Scheduler works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Scheduler typically requires 1 to 2 years of re more...
Manages and develops health and fitness programs in a healthcare facility. Oversees and trains staff members, manages the day-to-day operations of the business, and maintains the facility and equipment. Requires a bachelor's degree. Typically reports to top management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related ar more...
Responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. May interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approve more...
Manages the overall planning, organizing, and operations of a distribution center. Oversees all distribution functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Compl more...
Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Develops collaborative partnerships with stake more...
Oversees and manages an organization's contact center operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Develops collaborative partnerships with stakeholder more...
The Information Center/Decision Support Manager updates the upper management on decision support findings on regular basis. Manages a team of decision support staff to deliver high quality solution. Being an Information Center/Decision Support Manager requires a bachelor's degree in a related area. Coordinates with other business functions to identify potential opportunities to facilitate organizational improvement and success. In addition, Information Center/Decision Support Manager typically reports to top management. The Information Center/Decision Support Manager manages subordinate staff more...
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