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The Barista Team Member prepares and serves hot and cold beverages such as coffee, espresso, cappuccino, tea, chai, and similar beverages. Greets customers, identifies their needs, and answers questions about menu items. Being a Barista Team Member records sales, operates a cash register, and follows cash handling policies as required. May prepare and serve limited food items. In addition, Barista Team Member may assist with store set-up, clean-up, and stocking of merchandise. May require a high school diploma. Typically reports to a supervisor or manager. Being a Barista Team Member works und more...
Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Typically reports to a mana more...
Responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Requires a bachelor's degree. Typically reports to a head of unit/department. Manages subordinate staff in the day-to-day performance of t more...
The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - T more...
The Health Plan Member Services Support Team Leader is responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Being a Health Plan Member Services Support Team Leader requires a high school diploma or its equivalent. Assists with hiring, training, ongoing monitoring and QA, per more...
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Supervises a team of security guards that ensure the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets. Schedules security guard staff shifts. Assigns guards to patrol and inspect of buildings and grounds. Ensures protection from intruders, fire hazards, theft, and vandalism. Monitors security systems and responds to alarms, reports of issues, or requests for assistance. Ensures that all security events are logged, documented, and reported using standard procedures. Trains staff on policies and procedures for crisi more...
Develops cost estimates for projects based on work scope, specifications, and contract proposals using applicable estimating methodologies and tools. Analyzes project requirements, plans, and specifications to identify labor, material, equipment, and service requirements. Uses benchmark data, trends, prior estimates, and historical pricing schedules to generate detailed cost estimates that consist of itemized lists of expenses, labor hours, material quantities, and potential cost variations. Depending on the complexity and type of project, may use different estimating methods, mathematical mod more...
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